Shipping: The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer makes known to the company. Subject to what is stated in Article 4 of our terms and conditions, the company will implement accepted orders expeditiously within 30 days unless consumer has agreed to a longer delivery. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them within 30 days after placing the order. The consumer in this case the right to terminate the contract without penalty and be entitled to any compensation. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 14 days after repudiation. If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement product. By the delivery will be notified that a replacement item is delivered in a clear and comprehensible manner. For replacement items right of withdrawal can not be excluded. The cost of the return shipment will be borne by the entrepreneur. The risk of damage and / or loss of products rests with the employer until the time of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless otherwise expressly agreed.
Returns: When purchasing products, the consumer has the option to terminate the contract without giving any reason within 14 days. This period commences on the date of receipt of the product by the consumer or a pre-designated by the consumer and the entrepreneur announced representative. During this period the consumer will treat the product and packaging. He will be the product only to unpack or use as needed to assess whether he wishes to keep the product. If the product is equipped with a seal will void the withdrawal by breaking this seal. If he exercises his right of withdrawal, he will the product with all accessories and - if reasonably possible - in its original condition and packaging to the entrepreneur, according to the trader provided reasonable and clear instructions. If the consumer wishes to exercise his right of withdrawal, he is required within 14 days of receipt of the product, to make known to the entrepreneur. The express need to consumers through the template. After the consumer has expressed its wish to exercise his right of withdrawal, the customer must return the product within 14 days of return. The consumer must prove that the goods are returned on time, for example by means of a proof of shipment. If the customer after the paragraph 2 and 3 times not has expressed its wish to exercise his right of withdrawal, respectively. the product has not returned to the entrepreneur, the purchase is a fact. Cost of return: If the consumer exercises his right of withdrawal, will not exceed the cost of return shipping cost. If the consumer has paid an amount, the entrepreneur this amount as soon as possible but no later than 14 days after cancellation, refund. This is the condition that the product has been received back by the merchant or conclusive evidence of complete return can be submitted.